DALLAS - DENTON - FRISCO
Jumping J-Jays Turns 10
Interactives continue to succeed
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Frequently Asked Questions

1
What size are your moonwalks? (How much room do you need?)
 
Mini’s require 12’ x 12’ (4m x 4m) area for set up, our mediums require 15’ x 16’ ( 5m x 5.5m).
   
2
How much are your moonwalks and bounce houses?
 
Go back to the home page and at the bottom of the page will be our hire rates. We deliver our rental throughout the Dallas, Denton and Collin counties. More areas coming soon
   
3
What ages can go on your bounce houses?
 
Our Texas mini party castles are suitable for children 8 years old and under, and our medium range are recommended for 12 years old and under. We do not provide inflatables that cater for any older persons.
   
4
Is there a weight limit?
 
Mini moonwalks are suitable for up to 8 children weighing up to 60 pounds each. Medium moonwalks are suitable for up to 12 children at a time weighing up to 90 pounds each. All our bounces suit the average weight of the age group.
   
5
What happens when it rains?
 
We keep the party jump rental going, each of our bounce houses come with a tailor made rain cover designed for the individual party castle. This means the kids can still jump and remember that it never rains all day in Texas. You will need to place more attention in keeping the front of the bounce house dry. As always an adult must be supervising at all times. Click here to see how it works.Click here to see how it works.
   
6
How high are the bounce houses?
 
A traditional Mini is 3.2m (10') tall as are both our Mini, and Medium combos and actives. Our Mini arch party castles are 4.3m (13') tall with a medium arch at 4.6m (14') tall and our huge slides are 5m (16') tall.
   
7
What is the latest time you stay out?
 
Our party castles need to have their rental finished before 60 minutes after the sun sets. You can have them later however one of our fully trained supervisors would have to operate the inflatable after that time.
   
8
Do you have insurance? (Can I get a copy?)
  Fully insured and accredited by the Amusement association. Copy of policy available on request
   
9
Do I get a reference/receipt number?
 
Your telephone number will be your reference number should you call with any questions. An invoice will be mailed to you as soon as we have a deposit. You can reconfirm your booking after you have received your invoice at the welcome page.
   
10
Can I get it any cheaper?
 
Like any caring company we do reward loyalty. Booking with Jumping J-Jays will get you on our mailing list making sure that you have access to the latest special offers available with our regular newsletter. Remember cheaper may not always be better. You can't compare a Fairy party castle with inflatable walls from Jumping J-Jays with a plain elephant party castle with netted walls from our opposition.
   
11
Do you supply a cover?
 
In fact it has 2 covers, all our inflatables come with a permanently attached shade cover, and a tailor made rain cover just in case it turns wet on the day. Our competitors may supply one cover that claims to do all jobs but BEWARE a fully enclosed cover in the sun turns into a humid heat box inside. Jumping J-Jays shade covers allow the party castle to breathe!
   
12
What happens if we cancel?
 
If it is within 7 days of the function then you would lose the deposit as it is a guarantee of delivery what ever the weather. We’re no different to booking theatre tickets or booking a seat on an airline. We have given our guarantee of supplying you with your choice on the day and we enjoy the same assurances from you with a deposit.
   
13
Why can’t I pay COD?
 
We take a deposit to confirm the booking this means that your party castle is removed from the available party castles on the day guaranteeing delivery for you. With no possibility of double booking, so you can’t lose out to someone offering to pay more. You receive a booking contract and insurance is activated.
   
14
Why cash on the day?
 
Our drivers are very busy and have a limited time to allocate to each job. So if you could also have the correct change it would make it much simpler.





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